Refund & Exchange Policy
L.A. Luxe Collection
Due to the nature of our handcrafted products, all sales are final. We do not offer refunds or exchanges on candles, body oils, wax melts, or personal care products.
Please read product descriptions carefully before purchasing.
Damaged or Incorrect Orders
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery at laluxec@gmail.com.
Please include:
- Your order number
- Photos of the item
- Photos of the packaging
If approved, we may offer:
- A replacement item
- Store credit
- A partial refund when appropriate
Allergies & Sensitivities
Customers are responsible for reviewing ingredient information before purchasing body products.
L.A. Luxe Co. is not responsible for allergic reactions or sensitivities to ingredients.
If irritation occurs, discontinue use immediately.